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Policies & Terms

Our commitment to safety, transparency, and quality service

Terms & Conditions

Last updated: September 2023

1. General Terms

By accessing and using GKML Music Hub services, you accept and agree to be bound by the terms and provision of this agreement.

2. Use of Services

Our services are provided for educational, creative, and professional development purposes. Users agree not to misuse our services or help anyone else do so.

3. Payments and Refunds

All payments for courses, studio time, and other services are due at the time of booking. Refund policies vary by service type and are outlined in our cancellation policy.

4. Intellectual Property

All content created during courses or using our facilities remains the intellectual property of the creator. GKML Music Hub reserves the right to use student work for promotional purposes unless otherwise specified in writing.

5. Student Conduct

Students are expected to maintain professional conduct at all times. Disruptive behavior may result in removal from courses or facilities without refund.

6. Limitation of Liability

GKML Music Hub shall not be liable for any indirect, special, incidental, or consequential damages arising from the use of our services.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

For questions about these terms, please contact us at info@gkmlmusichub.com

Child Safeguarding Policy

G Kingdom Entertainment Recording Studio (Reg. Number 480789)

Policy Statement as of September 16, 2025

The Gkingdom Entertainment Recording Studio recognises that child protection and welfare considerations permeate all aspects of school life and must be reflected in all of the school's policies, practices and activities.

The Gkingdom Entertainment Recording Studio has adopted and will implement fully and without modification the Department's Child Protection Procedures for Primary and Post Primary Schools as part of this overall child protection policy as well as the Children First Act 2017.

Designated Liaison Persons

Designated Liaison Person (DLP): Dean Lane

Deputy Designated Liaison Person (Deputy DLP): Wayne Macmanamon

Both the DLP and Deputy DLP are mandated people meaning they are legally obligated to report any child welfare concerns to the relevant authorities.

Principles of Best Practice

In its policies, practices and activities, The Gkingdom Entertainment Recording Studio will adhere to the following principles of best practice in child protection and welfare:

  • The school will recognise that the protection and welfare of children is of paramount importance, regardless of all other considerations
  • Fully cooperate with the relevant statutory authorities in relation to child protection and welfare matters
  • Adopt safe practices to minimise the possibility of harm or accidents happening to children
  • Protect workers from the necessity to take unnecessary risks that may leave themselves open to accusations of abuse or neglect
  • Develop a practice of openness with parents and encourage parental involvement in the education of their children
  • Fully respect confidentiality requirements in dealing with child protection matters

The school will also adhere to the above principles in relation to any adult pupil with a special vulnerability.

Children's Rights

The Gkingdom Entertainment Recording Studio recognises that children have a right to be heard, listened to and taken seriously. Taking into account their age and understanding, children should be consulted and involved in all matters and decisions that may affect their lives. This involves but is not limited to material relating to their learning objectives and outcomes in the school and any welfare or safety concerns regarding them.

Code of Behaviour

Children are to be treated with dignity, sensitivity and respect. School staff must be sensitive to the risks involved in interacting with children in a one-to-one setting.

Physical Contact Guidelines

  • While physical contact may be necessary to instruct a child how to hold/play an instrument, it should be appropriate to the lesson or class
  • Physical contact should only take place when it is acceptable to all concerned and only benefits the student's learning
  • Methods that do not require physical contact should be prioritised and used first before considering physical contact
  • While physical contact is a valid way of comforting, reassuring and showing concern for children, it should only take place when it is acceptable to all concerned
  • Staff should never physically punish or be in any way verbally abusive to a child
  • Staff should never tell jokes of a sexual nature in the presence of children

Professional Boundaries

  • School staff should be sensitive to the possibility of developing favouritism, or becoming over involved or spending a great deal of time with any one child
  • Everyone involved with the School should respect the personal space, safety and privacy of individuals
  • Staff members will not give students/service users/parents/caregivers their personal contact information
  • Communication regarding student/service user's attendance must go through the administrative team of the school
  • An exception can be made for professional email accounts of teachers to send on material relative to the lessons to parents

Supervision & Responsibility

The Gkingdom Entertainment Recording Studio is not responsible for children once their lesson is over. Parents/caregivers must ensure there is someone available to collect the child at the correct time.

While students are partaking in lessons/camps/therapy, it is the responsibility of the assigned staff members to ensure they do not partake in any dangerous behaviour or activity.

Anti-Bullying Policy

The Gkingdom Entertainment Recording Studio has zero tolerance for bullying of any sort. Students and/or parents are encouraged to report cases of bullying to the DLP.

Technology Use

  • Staff members using email or social media are representing the service and are therefore responsible for ensuring that they are used in an effective, professional, ethical and lawful manner
  • Staff members may use laptops/tablets/phones in lessons to keep notes or provide music for the lesson, however they may not be used during the lesson for personal matters
  • Students may not use their phone during lessons unless instructed by the teacher

Reporting Obligations

There is an obligation on schools to provide children with the highest possible standard of care in order to promote their well being and protect them from harm. School personnel are especially well placed to observe changes in children's behaviour, their lack of development or outward signs of abuse.

In situations where school personnel suspect that a child may have been abused or neglected, or is being abused or neglected, or is at risk of abuse or neglect, they shall ensure that such concerns are reported in accordance with the correct procedures.

Breaching of the Code of Behaviour must be reported to the DLP and may result in disciplinary actions when appropriate.

DLP Responsibilities

The Board of Management and senior staff are responsible for choosing the Designated Liaison Person and the Deputy Designated Liaison Person. The DLP and Deputy should be full time staff members of the school.

The DLP will act as a liaison with outside agencies and as a resource person to any staff member, parent or student, who has child protection concerns.

It is the responsibility of the DLP to ensure all Child Protection and Welfare policies and procedures are available upon request and updated every year minimum using the most up-to-date versions available.

As a resource person, the DLP shall ensure that they are knowledgeable about child protection and undertake any training considered necessary to keep them updated on new developments.

This person will be the designated liaison person for the school in dealing with Tusla or the HSE, An Garda Síochána and other parties, in connection with allegations of and/or concerns about child abuse and neglect.

DLP Reporting Procedure

If a person, including third parties, reports suspected child abuse to the Designated Liaison Person, their responsibility in the first instance is:

  • To establish, in consultation with the individual who has raised the concern, if it constitutes reasonable grounds for concern and if a report is required
  • To informally consult with the Tusla Duty Social Worker if uncertain about whether the concern should be reported
  • To record all concerns or allegations of child abuse brought to their attention, and the actions taken

When Not Reporting a Concern

If a Designated Liaison Person decides not to report a concern to Tusla, the following steps should be taken:

  • Record the reasons for not reporting
  • Record any actions taken as a result of the concern
  • The employee or volunteer who raised the concern should be given a clear written explanation of the reasons why the concern is not being reported to Tusla
  • The employee or volunteer should be advised and supported if they still remain concerned about the situation to make a report to Tusla and/or An Garda Síochána

Policy Availability: This policy has been made available to school personnel and is readily accessible to parents on request.

Policy Review: This policy will be reviewed by the Management once in every year.

Privacy Policy

How we collect, use, and protect your information

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, communicate with you, and ensure the security of our services.

Information Sharing

We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our business.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information.

Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

For privacy-related inquiries, please contact us at info@gkmlmusichub.com

Cancellation Policy

Our policies for cancellations and refunds

Course Cancellations

Cancellations made 14 days or more before the course start date will receive a full refund. Cancellations within 14 days will receive a 50% refund.

Studio Booking Cancellations

Cancellations made 48 hours or more before the scheduled session will receive a full refund. Cancellations within 48 hours will be charged 50% of the booking fee. No-shows will be charged the full amount.

Rescheduling

You may reschedule your booking up to 24 hours before your scheduled time, subject to availability.

Refund Processing

Refunds will be processed within 7-10 business days using the original payment method.

For cancellation requests, please contact us at info@gkmlmusichub.com or call +353 877 208861

Contact Us

G Kingdom Entertainment Recording Studio

Music and Multimedia Production

Reg. Number: 480789

Unit 1 Main Street Newbridge, Co-Kildare, Republic of Ireland

Contact Information

www.gkmlmusichub.com

info@gkmlmusichub.com

Join our network at www.gksoulcentric.com

Tel: 353-455 790 48

Mobile: 353-877 208861